FAQ – Rehmania

FAQ

We are a aspiring company that sells premium products at affordable prices, we aim to provide a great experience from anyone who buys our premium products.

Our products are sourced from reliable manufacturers all over the world. 

How do you ship packages?

Packages are shipped from Europe, USA and China by ePacket or Standard air mail depending on the weight and size of the product. 

Shipping Duration

Due to High Demand, Please allow us 2-4 Weeks Worldwide.

Do you ship worldwide?

Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Returns

Our policy lasts 30 days from when you receive the product. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. On Promotional items there are no refunds only exchanges, within the 30 days of receiving the product.This does not include all items to see the full list please visit our refunds page.

For personalised items if your name is written in English we will convert it as best as we can but there is no refund policy available if the name is not the spelling you wish as there are many spellings of a name and we use the most common spelling for your name. we will only accept returns for items that are faulty. 

If you have any questions please contact me on our email rehmaniahelp@gmail.com or contact our Instagram Team for faster replies @rehmaniauk